CX Goalkeeper with Imtiaz Bellary from ENGATI – E51 is about engaging and retaining customers

The CX Goalkeeper had a smart discussion with Imtiaz Bellary

Imtiaz is SVP Product and Customers at ENGATI.

In this episode you will learn about:

  • Engati’s success story: Engaging through automation and intelligence
  • With a customer interactions you can achieve more than only solving customer issues, you can engage with them
  • some real examples on how Engati helped 2 companies
  • Loyalty is built on the long term
  • Two major trends
  • Where Engati will be in 2030

… and much more

His book suggestion:
Good to Great; J. Collins

Imtiaz’s golden nugget:
“Always prioritize long term impact over short term benefits”

How to contact Imtiaz:

https://www.linkedin.com/in/imtiaz-bellary-29ba9b23/
https://www.engati.com/

Thank you, Imtiaz!

#customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast

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