From December 1st until December 24th, I published on a daily basis a suggestion for a book or a podcast on CX. this list is NOT sponsored. All the suggestions were personally selected Day 1 My first suggestion is Rosaria Cirillo Louwman CCXP CiHS book YELLOW GOLDFISH – HAPPINESS IN BUSINESS simply: we all need more happiness … Continue reading The CX Goalkeeper Advent Calendar 2021