Co-author of following books

CUSTOMER EXPERIENCE 4

Link to your Amazon shop: https://geni.us/CX4Book

Together with 17 international experts, thought leaders and (in the meantime) friends, we wrote CUSTOMER EXPERIENCE 4

List of the Authors:

• Deirdre Martin 
• Andrew Priestley
• Naeem Arif, CCXP, MBA, Agile
• 💥Stine Ringvig Marsal💥 
• Gabriela Ciupitu, CCXP
• Thirza Schaap 
• Carolene Méli
• Kristin Haynes
• Fernando Dantas S. Jr (CCXP, CPXP) 
• James Dodkins 
• Peter Verheijde
• Ali Malik, CCXP 
• Bob Azman, MBA 
• Marc Karschies (CCXP/CXPA RTP) 
• Neal Topf 
• Faran Niaz 
• Ruth Crowley

for me an incredible journey with 2 outstanding leaders Andrew Priestley and Naeem Arif, CCXP, MBA, Agile

CUSTOMER EXPERIENCE 3

Link to the book on Amazon:

• Link to Amazon dot de
• Link to Amazon dot com

A great collaboration with 27 excellent co-authors:

• Richard Jordan, 
• Sirte Pihlaja, 
• Laura Tengerdi, CCXP, 
• Stephanie Linville, CCXP,
•  Francesca Tempestini, 
• Sharon Boyd CCXP, 
• Mohamad El-Hinnawi, CCXP, 
• Marc Karschies (CCXP/CXPA RTP), 
• Sandra Thompson, 
• Bob Azman, MBA, CCXP, 
• David Wales MSc FRSA, 
• Anita Ellis, 
• Miles C. Thomas, 
• Gabriela Geeson, 
• James Brooks, 
• Daniel Dougherty, 
• Olga Potaptseva, CCXP, 
• Joanna Carr, 
• Edward Mei, 
• Tom Fairbairn, 
• Nick Lygo-Baker – CCXP, CMRS, 
• Olivier Mourrieras, 
• Gustavo Imhof, CCXP, 
• Jessica Noble, MBA, CCXP,
•  Mandisa Makubalo – Strategic ConsultantSerena Riley, CCXP
• Anna Noakes Schulze, CXS

for me an incredible journey with 2 outstanding leaders Andrew Priestley and Naeem Arif, CCXP, MBA, Agile