CUSTOMER EXPERIENCE 4
Release Date: 1. Februar 2022
Available on Amazon as Kindle or Paperback
Link to your Amazon shop:
Together with 17 international experts, thought leaders and (in the meantime) friends, we wrote CUSTOMER EXPERIENCE 4
List of the Authors:
Deirdre Martin
Andrew Priestley
Naeem Arif, CCXP, MBA, Agile
💥Stine Ringvig Marsal💥
Gabriela Ciupitu, CCXP
Thirza Schaap
Carolene Méli
Kristin Haynes
Fernando Dantas S. Jr (CCXP, CPXP)
James Dodkins
Peter Verheijde
Ali Malik, CCXP
Bob Azman, MBA
Marc Karschies (CCXP/CXPA RTP)
Neal Topf
Faran Niaz
Ruth Crowley
CUSTOMER EXPERIENCE 3
⚽️📘 The book “Customer Experience 3” has been launched on Amazon.
Link to the book on Amazon:
In this book, you will get to read 28 amazing chapters, including case studies and expert guidance from around the world.
In my chapter, I am sharing a strategy how to pivot customer service into a customer focussed value generating engine.
⚡️⚡️ Don’t wait!!! go and buy your copy!!!
It’s an outstanding book, a great collaboration with 27 excellent co-authors.
Richard Jordan, Sirte Pihlaja, Laura Tengerdi, CCXP, Stephanie Linville, CCXP, Francesca Tempestini, Sharon Boyd CCXP, Mohamad El-Hinnawi, CCXP, Marc Karschies (CCXP/CXPA RTP), Sandra Thompson, Bob Azman, MBA, CCXP, David Wales MSc FRSA, Anita Ellis, Miles C. Thomas, Gabriela Geeson, James Brooks, Daniel Dougherty, Olga Potaptseva, CCXP, Joanna Carr, Edward Mei, Tom Fairbairn, Nick Lygo-Baker – CCXP, CMRS, Olivier Mourrieras, Gustavo Imhof, CCXP, Jessica Noble, MBA, CCXP, Mandisa Makubalo – Strategic ConsultantSerena Riley, CCXP and Anna Noakes Schulze, CXS
for me an incredible journey with 2 outstanding leaders Andrew Priestley and Naeem Arif, CCXP, MBA, Agile
THE CX GOALKEEPER 