I had the great pleasure to interview 10 Ambassadors from the EXCO
Date | Name | Topic | Link to the Webcast |
---|---|---|---|
19.07.2021 | Michael Brandt | CX in B2B | Link: Michael Brandt |
06.09.2021 | Tue Søttrup | Product-Led Customer Success | Link: Tue Sottrup |
13.09.2021 | Jeff Sheehan | Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program | Link to: Jeff Sheehan |
05.10.2021 | Enrique Gomez | CX and ROI | Link to: Enrique Gomez |
25.10.2021 | Federico Cesconi | Customer Insights | Link To: Federico Cesconi |
01.11.2021 | Jef Teugels | Customer Culture | Link to: Jef Teugels |
22.11.2021 | Silvana Buljan | CX Leadership competencies on manager level | Link to: Silvana Buljan |
coming soon | Mario Sepp | From CX Design to CX Delivery | Link to: Mario Sepp |
coming soon | Vincent Placer | CX Cost Management | Link to: Vincent Placer |
coming soon | Ricardo Saltz Gulko | CX Simplification | Link to: Ricardo Saltz Gulko |