I had the great pleasure to interview 10 outstanding Ambassadors from the EXCO
| Date | Name | Topic | Link to the Webcast |
|---|---|---|---|
| 19.07.2021 | Michael Brandt | CX in B2B | https://youtu.be/_u8lIgR0k4s |
| 06.09.2021 | Tue Søttrup | Product-Led Customer Success | https://youtu.be/dBYq0mOWfc4 |
| 13.09.2021 | Jeff Sheehan | Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program | Link to: Jeff Sheehan |
| 05.10.2021 | Enrique Gomez | CX and ROI | Link to: Enrique Gomez |
| 25.10.2021 | Federico Cesconi | Customer Insights | Link To: Federico Cesconi |
| 01.11.2021 | Jef Teugels | Customer Culture | Link to: Jef Teugels |
| 22.11.2021 | Silvana Buljan | CX Leadership competencies on manager level | Link to: Silvana Buljan |
| coming soon | Mario Sepp | From CX Design to CX Delivery | Link to: Mario Sepp |
| coming soon | Vincent Placer | CX Cost Management | Link to: Vincent Placer |
| coming soon | Ricardo Saltz Gulko | CX Simplification | Link to: Ricardo Saltz Gulko |
THE CX GOALKEEPER 