The CX Goalkeeper Podcast

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The CX Goalkeeper podcast shares SMART discussions on Customer Experience, Transformation and Leadership.

To save YOUR time and to bring YOU and YOUR business one step forward, on a weekly basis, your host, Gregorio Uglioni selects thought leaders to share cutting edge insights, actionable knowledge and tangible learnings.

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What changed and what did not change in CX with Rick Denton Customer Experience Goals with the CX Goalkeeper

The CX Goalkeeper had the great opportunity to interview Rick DentonLinkedIn Headline: Customer Experience Transformation | 🎤Podcast Host – CX Passport🎧 | Keynote Speaker | I believe the best meals are served outside & require a passportHighlights:00:00 Game Start00:30 Rick's introduction03:00 Rick's Values05:40 What is changing and what is not changing in CX08:25 Total Voice of Customers17:40 Your Frontline knows your customers better than you21:25 The COVID excuse24:20 The Future of CX in 10 years28:14 Book Suggestion29:40 Contact details30:40 Rick Golden Nuggetand more on: http://www.cxgoalkeeper.com/RickDentonRick's Contact Details:https://www.linkedin.com/in/rickdenton/https://www.ex4cx.comwww.totalvoc.comwww.cxpassport.comThank you, Rick.#cxgoalkeeper #customerexperience #podcast #leadership #cxpassport #totalvoc
  1. What changed and what did not change in CX with Rick Denton
  2. How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff
  3. Digital Customer Service with Rick DeLisi

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Feedbacks

LinkedIn, April 24. 2022

In the Charts

Vielen Dank Michael Obermeier!

LinkedIn, Michael Obermeyer, 22. April 2022

Thank you my friend, FARAN NIAZ!

thank you so much LINA KIRIAKOU!

Feedback Lina Kiriakou

add additionally:

Thank you so much for the kind feedback Anca S.

Thank you Noman Hussain Shah for your feedback!

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Thank you Zarine Bedford!!!

Thank You so much KMBrennan – Kimberly

Feedback May 2021, Nils Hafner “Outstanding Podcast, listen to it”

Jonathan Daniels showing my podcast, Feedback February 2021,: “Outstanding Podcast, keep going Greg”
Vuk V. recommending my podcast
Prof. Nils Hafner suggesting my podcast
Annette Franz Newsletter – 21.07.2021
Feedback Santhakumaran Atmalingam
Rosaria Cirillo sharing my podcast on her newsletter
Maurice FitzGerald recommending The CX Goalkeeper Podcast in his
Newsletter Nr. 5
In German, Cyrill Luchsinger suggest my podcast as insider tip – 26.10.2021
Feedback – Apple Podcast
September 9th
17. September