The CX Goalkeeper Podcast

Please subscribe the podcast and get automatically on a weekly basis the latest episode in your repository of choice, thank you!

The CX Goalkeeper podcast shares SMART discussions on Customer Experience, Transformation and Leadership.

To save YOUR time and to bring YOU and YOUR business on the leading edge. On a weekly basis, your host, Gregorio Uglioni, selects thought leaders to share world-class insights, actionable knowledge and tangible learnings.

Please subscribe it on your preferred podcasting repository

Rate it & review it, on Apple and on Spotify

Every feedback is welcome, please DM me on Linkedin!

Do you like my podcast? Buy me a coffee to stay awake to create the next episode?

Do you want to leave a comment on the show? Please use this link

What people are saying about the CX Goalkeeper Podcast

Brand Experience with Deirdre Martin Customer Experience Goals with the CX Goalkeeper

The CX Goalkeeper had the great opportunity to interview Deirdre MartinLinkedIn Headline: Website & Marketing Strategies that actually work | Clarify your brand’s message | StoryBrand Certified Guide | Customer Experience Coach/Trainer | EQ Certified | Sales & Performance Coach| Best-Selling AuthorHighlights:00:00 Game Start00:33 Deirdre's introduction01:21 Deirdre's values03:04 Banding definition07:13 Why is branding so important?12:24 Preferred examples19:24 Where to start21:34 what was the impact of COVID-19 to branding?24:04 which are the biggest mistakes that companies are doing in relation to branding26:23 In 10 years time from now, what we're discussing about in relation to customer experience28:52 Deirdre's book suggestion30:39 Deirdre's contact details31:01 Deirdre's golden nugget and much more on #customerexperience #podcast #leadership #branding
  1. Brand Experience with Deirdre Martin
  2. Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET – E102
  3. The Experience Economy with Joe Pine


Awards International is the world’s premier awards event organisation and the Dream Team behind 12 prestigious awards programmes across the world. Awards International programmes have been awarded the OUTSTANDING Trust Mark from the Independent Awards Standards Council, in recognition of our commitment to integrity and fair competition.

Brought to you by Awards International, European Customer Experience Awards™ celebrates the inspiring efforts and results of CX professionals across Europe – and gives you the chance to get meaningful recognition for your work.

Please Subscribe the podcast and get automatically on a weekly basis the latest episode in your repository of choice, thank you!

The latest episodes:


Featured on Engatica Linkedin Page on August 24th 2022
Featured on Engatica Linkedin Page on August 10th 2022
LinkedIn, April 24. 2022

Vielen Dank Michael Obermeier!

LinkedIn, Michael Obermeyer, 22. April 2022

Thank you my friend, FARAN NIAZ!

thank you so much LINA KIRIAKOU!

Feedback Lina Kiriakou

add additionally:

Thank you so much for the kind feedback Anca S.

Thank you Noman Hussain Shah for your feedback!


Thank you Zarine Bedford!!!

Thank You so much KMBrennan – Kimberly

Feedback May 2021, Nils Hafner “Outstanding Podcast, listen to it”

Jonathan Daniels showing my podcast, Feedback February 2021,: “Outstanding Podcast, keep going Greg”
Vuk V. recommending my podcast
Prof. Nils Hafner suggesting my podcast
Annette Franz Newsletter – 21.07.2021
Feedback Santhakumaran Atmalingam
Rosaria Cirillo sharing my podcast on her newsletter
Maurice FitzGerald recommending The CX Goalkeeper Podcast in his
Newsletter Nr. 5
In German, Cyrill Luchsinger suggest my podcast as insider tip – 26.10.2021
Feedback – Apple Podcast
September 9th
17. September

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