Episode released on: 20. February 2023 The CX Goalkeeper had the great opportunity to interview Sergio Rossini LinkedIn Headline: Sales, Marketing & CX Director presso Sagres ® Highlights: and much more Guest’s Contact Details: Guest’s Golden Nuggets: #customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast What did we discuss? Gregorio UglioniLadies and gentleman, welcome to the CX goalkeeper podcastContinue reading “Orchestrating Customer Experience in Business with Sergio Rossini – E114”
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Inside Your Customer’s Imagination – E57 with Chip Bell – 2nd Half
Release date: 17. January 2022 Link to the first half: http://www.cxgoalkeeper.com/Chip-Bell Click on your preferred platform and follow the podcast: The CX Goalkeeper had a smart discussion with Chip Bell Chip Bell is a World-Renowned Authority On Customer Loyalty And Service Innovation The discussion was split in 2 episodes. This is the second one. InContinue reading “Inside Your Customer’s Imagination – E57 with Chip Bell – 2nd Half”
People, computer & Knowledge with Martin Wettstein – E3
Release date: 10 January 2021 The CX Goalkeeper had a smart discussion with Martin Wettstein LinkedIn Headliner: Digital Strategist | Corporate & IT Strategy | Innovation Leader | Transformation Manager | Cyber security | Startup support | Mentoring Martin was the former CIO of Swica and of Swisscard AECS GmbH. Actually, Martin is the ownerContinue reading “People, computer & Knowledge with Martin Wettstein – E3”
(REPLAY) CX & digitization in the insurance business and in consulting – E2 with Dr. Heike Wiegand
Release date: 3rd January 2021 The CX Goalkeeper had a smart discussion with Dr. Heike Wiegand. Heike speaks about her view on digitization and customer experience in the insurance practice. Additionally she shares her thoughts on the future of the consulting business. Thank you Heike – it was a great pleasure! #customerexperience #employeeexperience #digitization #leadershipContinue reading “(REPLAY) CX & digitization in the insurance business and in consulting – E2 with Dr. Heike Wiegand”
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