Episode released on: April 8th, 2024
Episode number: 173
How To Stay Ahead of the Curve: Jörg Storm on Mastering AI, Future, and Transformative Leadership – THE CX GOALKEEPER – Transformation, Customer Experience, and Leadership Goals
Introduction
The CX Goalkeeper Podcast recently had the privilege of hosting Dr. Joerg Storm, a luminary in the field of Artificial Intelligence (AI), offering a profound dive into AI’s impact on leadership, future trends, and how businesses can harness this technology for strategic advantage. This episode is a must-listen for anyone eager to understand the intersection of AI and business transformation.
In an era where AI is not just a buzzword but a fundamental business driver, understanding its nuances has become crucial for leaders across industries. The CX Goalkeeper Podcast’s latest episode, featuring Dr. Joerg Storm, shines a light on this imperative technology, elucidating the opportunities and challenges it presents for modern businesses.
Guest Profile: Dr. Joerg Storm
Joerg has worked for Mercedes-Benz for 20+ years in various positions (Sales, Strategy, Audit, IT) and international assignments (Japan, USA, China).
He is currently the Global Head IT Infrastructure at Mercedes Benz Mobility, a legal entity of Mercedes-Benz. Before this position, he spent 5 years in China as CIO of Mercedes-Benz China Aftersales Passenger Cars and Trucks as well as CIO of Mercedes Benz Taiwan and Hong Kong. In this position, he was in charge of the Development and Operation of local/global Sales & Aftersales Applications as well as leading all IT Innovations at Mercedes-Benz China
On Top Joerg is active on Linkedin with ~600.000 Followers and is rated as Germany’s Nr 1 LinkedIn Tech Influencer. He is the publisher of a weekly AI Newsletter with over 28.000 subscribers.
Joerg holds a Bachelor’s / Master’s degree, as well as a Ph.D. in Economics from the University of Cracow, Poland.
Connect with Dr. Joerg Storm:
- connect with Dr. Jörg Storm over Linkedin: https://www.linkedin.com/in/joergstorm
- subscribe to Dr. Jörg Storm’s newsletter “Digital Storm” here: https://drstorm.substack.com/subscribe
A Deep Dive into the Content
This episode is structured to guide the listener through the vast landscape of AI, touching upon its implications for today’s leaders and the future of business.
Chapters List:
00:00 Game Start
00:38 Introducing Dr. Joerg Storm
02:01 Values Driving Life
03:02 Integrating AI in Strategic Decision-Making
05:06 Standout AI Implementations
06:37 Emerging Business Trends
09:18 AI Challenges and Solutions
13:01 Managing Big Data
14:44 AI and Leadership Decisions
17:30 The Evolving Role of Senior Leaders
20:34 Executives’ Concerns on AI
23:26 The Future of AI in Business
25:59 Contacting Dr. Joerg Storm
27:06 Dr. Storm’s Golden Nugget
Top 3 Key Learnings:
- The Imperative of Demystifying AI: Understanding AI as a tool that augments human capabilities is essential for its effective integration into business strategies.
- Data: The Lifeblood of AI: The quality, organization, and analysis of data are foundational to leveraging AI effectively.
- Leadership in the AI Era: The evolution of senior leadership roles to encompass AI strategies is critical for future success.
The 3 Best Quotes:
- “Make the best out of your time and make the best out of your life. Time is really limited.” – Dr. Joerg Storm
- “AI is not magic. It’s a tool which amplifies human capabilities.” – Dr. Joerg Storm
- “AI should be seen as a co-pilot, not a replacement.” – Dr. Joerg Storm
The Golden Nugget:
“AI isn’t here to replace us; it’s here to augment our abilities and amplify our human capabilities.” This encapsulates the essence of our discussion, emphasizing AI’s role as an enhancer of human effort rather than a substitute.
Conclusion
This episode is a treasure trove of insights for anyone looking to navigate the complexities of AI in the business landscape. Dr. Joerg Storm, with his deep expertise and practical experience, offers a unique perspective on how AI can serve as a powerful tool for transformation and leadership.
Dive into this masterclass on AI by listening to the episode on the CX Goalkeeper Podcast. Whether you’re a business leader, a tech enthusiast, or someone curious about the future of AI, this episode has something for everyone.
Join us on this journey into the future, where AI shapes the frontier of business and innovation. Subscribe, share your thoughts, and become part of the conversation that’s setting the goals for the customer experience of tomorrow.
#cxgoalkeeper #businesstransformation #leadership #customerexperience #podcast
Keywords:
AI leadership, digital transformation, future business trends, artificial intelligence implementation, managing big data, CX Goalkeeper Podcast, Dr. Joerg Storm, AI in customer service, breaking data silos, AI ethical considerations, blockchain technology, quantum computing, AI-driven healthcare, AI and cybersecurity, leadership in the AI era, AI personalization, edge computing, AI in decision making, AI and job displacement
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