Episode released on: January 23rd, 2024Episode number: 162 Introduction: Welcome to a fascinating episode of the CX Goalkeeper Podcast, where we delve into the transformative power of AI in enhancing customer experience. Our latest episode features an insightful conversation with Alyona Medelyan, CEO of Thematic, who brings a wealth of knowledge in natural language processingContinue reading “Crafting Clarity: Alyona Medelyan on the Journey of Thematic and Revolutionizing Feedback with AI”
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THE CX GOALKEEPER 