Episode released on: April 22, 2024Episode number: 175 Introduction: In the latest enthralling episode of the CX Goalkeeper Podcast, host Gregorio Uglioni invites Neil Greenwood, a seasoned expert in healthcare and customer experience, to discuss the vital topic of enhancing the blood donation experience. This episode not only sheds light on the pivotal aspects ofContinue reading “Between Life and Death: Transforming the Donor Experience into a Lifesaving Journey”