In Episode 169 of the CX Goalkeeper Podcast, host Gregorio Uglioni engages in a profound conversation with Stacy Sherman about transforming customer experience and leadership. The episode delves into Stacy’s commitment to doing customer experience right, the importance of humanizing businesses, and the vital role of leadership in fostering a positive culture. They explore Stacy’s insights on improving employee engagement, her journey from corporate roles to entrepreneurship, and the significance of maintaining well-being amidst professional challenges. Stacy emphasizes the power of pausing for personal and professional growth, sharing her experiences and strategies for success in customer experience and beyond.
-
Subscribe
Subscribed
Already have a WordPress.com account? Log in now.
THE CX GOALKEEPER 