In Episode 169 of the CX Goalkeeper Podcast, host Gregorio Uglioni engages in a profound conversation with Stacy Sherman about transforming customer experience and leadership. The episode delves into Stacy’s commitment to doing customer experience right, the importance of humanizing businesses, and the vital role of leadership in fostering a positive culture. They explore Stacy’s insights on improving employee engagement, her journey from corporate roles to entrepreneurship, and the significance of maintaining well-being amidst professional challenges. Stacy emphasizes the power of pausing for personal and professional growth, sharing her experiences and strategies for success in customer experience and beyond.
Tag Archives: Customer Service Insights
The Experiences of a Customer Experience Legend with Alex Mead
Episode Number: 160Released on: January 8., 2024 Introduction: In the ever-evolving realm of customer experience (CX), it is crucial to stay abreast of the perspectives that are reshaping this industry. The CX Goalkeeper Podcast has consistently been at the forefront of this endeavor, offering valuable insights from industry leaders. In our latest episode, we hadContinue reading “The Experiences of a Customer Experience Legend with Alex Mead”
THE CX GOALKEEPER 