Why Everyone Should Listen: SuviLindfors on Future-Proofing Businesses

Episode released on: March 25th, 2024 Episode number: E171 Introduction: Welcome to a transformative episode of the CX Goalkeeper Podcast, where we deep dive into the future of customer experience through the lens of Voice of the Customer (VoC) technologies. In this episode, host Gregorio Uglioni is joined by Suvi Lindfors, a seasoned expert withContinue reading “Why Everyone Should Listen: SuviLindfors on Future-Proofing Businesses”

Distilling the essence of the CX World Games with Christopher Brooks

Episode released on: November 20, 2023 Introduction Welcome to the latest blog post where we delve into the enlightening conversation with Chris Brooks on the CX Goalkeeper Podcast. This episode, titled “Distilling the Essence of CX: The CX World Games with Chris Brooks,” offers valuable insights into customer experience (CX) transformation and leadership. “Because IContinue reading “Distilling the essence of the CX World Games with Christopher Brooks”