Episode released on: March 25th, 2024 Episode number: E171 Introduction: Welcome to a transformative episode of the CX Goalkeeper Podcast, where we deep dive into the future of customer experience through the lens of Voice of the Customer (VoC) technologies. In this episode, host Gregorio Uglioni is joined by Suvi Lindfors, a seasoned expert withContinue reading “Why Everyone Should Listen: SuviLindfors on Future-Proofing Businesses”
Tag Archives: Customer-centric Culture
Putting Customers First: Gabriela Ciupitu’s Secrets to Winning Hearts
Episode released on: March 4th, 2024Episode number: 168 In the latest episode of the CX Goalkeeper Podcast, host Gregorio Uglioni engages with Gabriela Ciupitu, a trailblazer in the customer experience (CX) sphere, to explore the evolution of CX in Romania and its impact on global markets. This blog post delves into the episode’s rich dialogue,Continue reading “Putting Customers First: Gabriela Ciupitu’s Secrets to Winning Hearts”
The Experiences of a CX Legend with Peter Pirner – E147
Episode released on: October 9., 2023 Introduction: In this riveting episode of the CX Goalkeeper Podcast, host Gregorio Uglioni sits down with a stalwart of the Customer Experience (CX) realm, Peter Pirner. Renowned for his extensive expertise and contributions to the field, Peter brings a treasure trove of insights to the table. With a richContinue reading “The Experiences of a CX Legend with Peter Pirner – E147”
THE CX GOALKEEPER 