FUTURE FORWARD: THE INTERSECTION OF AI, LEADERSHIP, AND DIVERSITY with Martha Boekenfeld

Episode released on: May 20, 2024Episode number: 179 Introduction: In the ever-evolving landscape of technology, leadership, and diversity, understanding the intersection of these elements is crucial for any business aiming to stay competitive and innovative. In this episode of the CX Goalkeeper Podcast, we had the pleasure of hosting Martha Boekenfeld, a luminary in theContinue reading “FUTURE FORWARD: THE INTERSECTION OF AI, LEADERSHIP, AND DIVERSITY with Martha Boekenfeld”

Toward a Post-Digital Society: Where Digital Evolution Meets People’s Revolution – Antonio Grasso

Episode released on: April 15, 2024Episode number: 174 Introduction In the latest episode of the CX Goalkeeper Podcast, host Gregorio Uglioni invites Antonio Grasso, a seasoned expert in digital transformation and the author of “Post Digital Society.” This conversation delves into the intricate relationship between technological advancement and societal change. For anyone interested in understandingContinue reading “Toward a Post-Digital Society: Where Digital Evolution Meets People’s Revolution – Antonio Grasso”

Why Everyone Should Listen: SuviLindfors on Future-Proofing Businesses

Episode released on: March 25th, 2024 Episode number: E171 Introduction: Welcome to a transformative episode of the CX Goalkeeper Podcast, where we deep dive into the future of customer experience through the lens of Voice of the Customer (VoC) technologies. In this episode, host Gregorio Uglioni is joined by Suvi Lindfors, a seasoned expert withContinue reading “Why Everyone Should Listen: SuviLindfors on Future-Proofing Businesses”

Maximizing Business Output Across Customer-Facing Teams with Ashish Santhalia

Episode released on: January 29th, 2023Episode number: 163 Introduction: Welcome to the latest episode of the CX Goalkeeper Podcast, where we explore the frontiers of customer experience (CX) through the lens of technology and leadership. In this episode, we delve into the transformative role of Artificial Intelligence (AI) in CX with our esteemed guest, AshishContinue reading “Maximizing Business Output Across Customer-Facing Teams with Ashish Santhalia”

Unifying and Boosting CX in B2B Enterprises with Zarina Pasalic – E155

Episode released on: December 4th, 2023 Introduction Welcome to another insightful episode of the CX Goalkeeper Podcast, where we dive into the realms of customer experience, transformation, and leadership. In this episode, we had the privilege of hosting Zarina Pasalic, a distinguished figure in the field of digital customer experience in B2B. About the Guest:Continue reading “Unifying and Boosting CX in B2B Enterprises with Zarina Pasalic – E155”

Revolutionizing the Transformation Approach with Tim Sherwood – E152

Episode released on: November 13, 2023 Welcome to another insightful episode of the CX Goalkeeper Podcast, where we delve into the transformative world of customer experience (CX) with industry leaders. Today, we’re excited to share an exclusive interview with Tim Sherwood, a visionary in the realm of CX and digital transformation. Dive into our engagingContinue reading “Revolutionizing the Transformation Approach with Tim Sherwood – E152”

Unpacking the real impact of Corporate Social Responsibility and Leadership with Bob Azman – E 143

Episode released on: September 11th, 2023 Introduction: Hello, esteemed leaders and transformation enthusiasts! Welcome back to another episode of the CX Goalkeeper Podcast, where we unravel the intricacies of transformation, leadership, and the ever-evolving world of Customer Experience. In today’s episode, we have the privilege of hosting Bob Azman, a luminary in the realm ofContinue reading “Unpacking the real impact of Corporate Social Responsibility and Leadership with Bob Azman – E 143”