Episode released on: November 13, 2023 Welcome to another insightful episode of the CX Goalkeeper Podcast, where we delve into the transformative world of customer experience (CX) with industry leaders. Today, we’re excited to share an exclusive interview with Tim Sherwood, a visionary in the realm of CX and digital transformation. Dive into our engagingContinue reading “Revolutionizing the Transformation Approach with Tim Sherwood – E152”
Tag Archives: Organizational Change
The Experiences of a CX Legend with Peter Pirner – E147
Episode released on: October 9., 2023 Introduction: In this riveting episode of the CX Goalkeeper Podcast, host Gregorio Uglioni sits down with a stalwart of the Customer Experience (CX) realm, Peter Pirner. Renowned for his extensive expertise and contributions to the field, Peter brings a treasure trove of insights to the table. With a richContinue reading “The Experiences of a CX Legend with Peter Pirner – E147”
Recalibrating Leadership for the Infinite Game with Diane Magers – E144
Episode released on: September 18th, 2023 Introduction: Today’s episode is exceptional as we delve into the critical role of leadership in shaping exceptional customer experiences. I had the honor of engaging in a thought-provoking conversation with Diane Magers, a luminary in both the Customer Experience (CX) and leadership domains. Diane’s extensive background and insights offerContinue reading “Recalibrating Leadership for the Infinite Game with Diane Magers – E144”
THE CX GOALKEEPER 